Onboarding overview
Welcome to Traceable. This section gives you a direct, step-by-step path to your first active product or completed task — depending on your role. Choose the guide that fits you.
Traceable is invitation-only for all roles — there is no public self-service sign-up. You get access when an existing operator or administrator invites you, and you activate your account from the invitation email. If you have not received an invitation, ask the person who set up your organisation's Traceable account (for suppliers and verifiers, the operator you work with).
Which guide should I follow?
| Your role | Guide |
|---|---|
| You manufacture batteries or battery products | Manufacturer Onboarding |
| You import batteries into the EU from a non-EU manufacturer | Importer Onboarding |
| You distribute batteries already on the EU market | Distributor Onboarding |
| You act on behalf of a non-EU manufacturer for EU compliance | Authorised Representative Onboarding |
| You supply materials or components to a battery manufacturer | Supplier Onboarding |
| You verify and validate battery documentation | Verifier Onboarding |
What happens after onboarding?
Once your account is active and your first product is published, the User Guide covers every feature in detail. The onboarding guides are focused on getting you to first value as quickly as possible — not covering every option.
Prerequisites
All users need:
- A valid business email address
- Your company's legal name and registered country
- Agreement to Traceable's Terms of Service and Privacy Policy
Operators (manufacturers, importers, distributors, authorised representatives) additionally need:
- Your EU Economic Operator identifier or VAT registration number
- At least one battery product with its basic specification data
Suppliers need:
- An invitation from an operator who has added you as a supplier in their account
Verifiers need:
- An invitation from an operator who has added you as a verifier in their Company Portal. Verifier accounts are created by invitation only — you cannot self-register as a verifier. If you have been engaged by a battery manufacturer or compliance team to perform DPP verification, ask them to add you in their portal under Verification → Verifiers → Invite Verifier. You will receive an activation link by email.