Skip to main content

Verifier onboarding

Verifiers review and validate DPP submissions on behalf of operators or as independent third parties. Your role is queue-based: operators assign verification tasks to you, you review the submitted document and related DPP data, and you record your decision.

Step 1 — Account activation​

Verifier accounts are activated by invitation. You should have received an email from Traceable confirming your verifier status.

  1. Click the activation link in your email.
  2. Set your name and password.
  3. You land on the Verifier Dashboard.

If you have not received an invitation, contact the operator who engaged you — they assign verifiers through their Company Portal.

Step 2 — Understand the Verifier Dashboard​

The dashboard shows four counters:

  • Pending Queue — tasks assigned to you that you have not yet opened
  • Currently In Review — tasks you have started but not yet completed
  • Total Approved — your cumulative approved decision count
  • Total Rejected — your cumulative rejected decision count

Use this as a daily workload check. Navigate to the Verification Queue to act on any pending or in-review tasks.

Step 3 — Open your first verification task​

  1. Click Verification Queue in the left sidebar.
  2. Click the Action button on the first pending task.

Each task shows the submitted document, the associated product and DPP data, all compliance documents for cross-reference, and traceability information — accessible via four tabs: Document, Product Data, All Docs, and Traceability.

Step 4 — Review the documentation​

Work through each task systematically:

  1. Open the Document tab — review the document submitted for verification.
  2. Open the Product Data tab — check the DPP field values the operator has submitted for verification.
  3. Cross-reference the values claimed in the DPP against the supporting document.
  4. Check:
    • Does the document correspond to the correct model or product?
    • Are the document dates within their validity period?
    • Do the values in the document match the DPP fields?
    • Is there anything unusual about the document's format or values?

Step 5 — Record your decision​

At the bottom of the verification task:

  1. Click Approve or Reject.
  2. In the decision dialog:
    • On approval: optionally add a comment noting the key documents you relied on, then click Confirm Approval
    • On rejection: enter a mandatory comment specifying exactly what is missing or incorrect, then click Confirm Rejection

Your decision is:

  • Logged in the DPP's audit trail
  • Visible to the operator immediately
  • Timestamped with your identity — this creates an auditable verification record

Step 6 — Update your profile​

  1. Click Profile in the left sidebar.
  2. Ensure your name, title, organisation, region, and accreditation ID are accurate.
  3. Save your changes.

Your profile details appear on every DPP audit trail entry you create, so keeping them current is professionally important.

What's next?​