Verification queue
The Queue View
Navigate to Verification Queue in the left sidebar to see all verification tasks currently assigned to your account.
Tasks are displayed in a sortable list, defaulting to soonest due date first — the task with the nearest deadline is at the top of the list. This default ordering is intentional: it helps you avoid accidentally leaving an urgent task unnoticed below a lower-priority one.
What Each Task Row Shows
| Column | Description |
|---|---|
| Task reference | A unique identifier for the verification task (e.g., VT-2025-0113) |
| Product name | The name of the battery product or DPP the task relates to |
| Battery category | The EU Battery Regulation category: EV (electric vehicle), LMT (light means of transport), Industrial, SLI (starting, lighting, ignition), or Portable |
| Operator | The name of the operator company who assigned the task |
| Date assigned | When the operator created and assigned the task to you |
| Due date | The date by which the operator needs your decision |
| Status | Pending (not yet opened), In Progress (opened, not yet decided), Approved, or Rejected |
Clicking any row opens the full task detail page.
Filtering the Queue
Use the filter bar above the task list to narrow the view:
| Filter | Options |
|---|---|
| Status | Pending, In Progress, Approved, Rejected, All |
| Operator | Select one or more operators (relevant if you work with multiple operators) |
| Battery category | EV, LMT, Industrial, SLI, Portable |
| Due date | A date range picker — show tasks due within a specific period |
Filters can be combined. For example, filtering to "Status: Pending" and "Battery category: EV" shows only unstarted EV battery tasks.
Sorting the Queue
Click any column header to sort by that column. Click again to reverse the sort direction. The default sort is ascending due date. Other useful sort options:
- Date assigned (oldest first) — useful if you want to work through tasks in the order they were assigned
- Operator — groups tasks by operator, helpful when you have a single operator's batch to complete
- Battery category — groups tasks by category if you want to work through similar tasks together
How Tasks Are Assigned to You
Tasks are not self-assigned. An operator assigns a verification task to your account from within the Operator Portal. The operator selects your verifier account by name when creating a verification task on a DPP.
When a task is assigned:
- You receive an email notification at your registered email address, including the product name, operator name, and due date
- The task appears in your queue with Pending status
- Your dashboard Pending counter increments
If you believe you have been assigned a task in error — for example, a task outside your stated specialisation — contact the operator via the task's message thread before beginning the review.
When the Queue Is Empty
If your queue shows no tasks, either:
- No tasks have been assigned to you yet — this is normal for new verifier accounts
- All your tasks have been completed — a clean queue is a healthy queue
If you expected to receive tasks from an operator but your queue remains empty, confirm with the operator that they have assigned the tasks correctly. They will need to select your account by name in the verification task assignment screen.
When the Queue Has Too Many Tasks
If you have been assigned more tasks than you can complete by their respective due dates, the correct action is to communicate with the operators involved — not to rush reviews or miss deadlines silently.
To contact an operator:
- Open any task assigned by that operator
- Use the Message thread in the task detail view
- Explain your capacity constraint and propose a revised timeline
Operators generally respond quickly to timeline discussions from verifiers, as a delayed decision directly affects their DPP publication schedule. Proactive communication almost always results in a better outcome than a missed deadline.
Do not close, reject, or skip tasks to clear your queue — every decision you make is permanent and visible in the DPP's audit trail.