Verifier Dashboard
The Verifier Dashboard gives you an at-a-glance view of your current workload, upcoming deadlines, and performance metrics. Use it as your daily starting point to prioritise tasks and monitor your throughput.
Queue Status Summary
At the top of the dashboard, three status counters provide an immediate picture of your queue:
| Counter | What it shows |
|---|---|
| Pending | Tasks assigned to you that you have not yet opened or started reviewing |
| In Progress | Tasks you have opened and begun reviewing but have not yet submitted a decision on |
| Completed | Tasks for which you have submitted a decision (Approved or Rejected), within the selected period |
The Completed counter includes a period selector with three options:
- Last 7 days — tasks completed in the past week
- Last 30 days — tasks completed in the past month
- All time — every task you have ever completed on this account
Use the period selector to understand your throughput at different timescales. Last 7 days is useful for a daily workload check; Last 30 days gives a more representative picture of your sustainable capacity.
Performance Metrics
Below the queue counters, two performance metrics summarise your decision history:
Approval Rate
The percentage of your completed tasks that resulted in an Approved decision.
Approval rate = (Approved tasks ÷ Total completed tasks) × 100
This metric reflects the quality of the DPPs you are typically asked to verify. A high approval rate (above 80%) generally indicates that operators are submitting well-documented DPPs before routing them to you. A lower rate may indicate that operators are submitting DPPs earlier in their preparation, using your review as a quality gate rather than a final compliance check — this is worth noting if the volume of rejected tasks is creating a heavy rework cycle.
The approval rate is calculated over the same period selected for the Completed counter.
Average Turnaround Time
The mean number of calendar days from the date a task is assigned to you to the date you submit your decision.
Average turnaround = Sum of (decision date − assigned date) for all completed tasks ÷ number of completed tasks
Monitor this metric against the due dates you are being given. If your average turnaround is 5 days and most tasks have 7-day deadlines, you have a comfortable buffer. If your average turnaround is approaching your typical due date window, consider whether your queue volume is sustainable.
Upcoming Due Dates
Below the metrics, the Upcoming Due Dates list shows all tasks in your queue that have a due date within the next 14 days, ordered by date (soonest first).
Each row shows:
| Column | Description |
|---|---|
| Product name | The product the DPP relates to |
| Operator | The operator who assigned the task |
| Battery category | EV, LMT, Industrial, SLI, or Portable |
| Due date | The operator's requested completion date |
| Status | Pending or In Progress |
| Days remaining | Calculated from today |
Tasks overdue (past their due date without a decision) appear at the top of this list with a red indicator.
Recent Decisions
The Recent Decisions section shows your last five completed tasks:
| Column | Description |
|---|---|
| Product name | The product reviewed |
| Operator | The operator who assigned the task |
| Decision | Approved or Rejected |
| Date | The date you submitted the decision |
Clicking any row opens the full task detail, including the evidence you reviewed and the comment you submitted. This is useful when operators follow up with questions about a specific decision.
Using the Dashboard to Manage Your Workload
A practical daily workflow:
- Check the Pending counter — any new tasks assigned overnight should be opened and acknowledged so they move to In Progress
- Review the Upcoming Due Dates list — identify tasks due within the next 3 days and prioritise them
- Check the Overdue indicator — if any tasks are past due, contact the operator immediately via the task message thread and submit your decision as soon as possible
- Review Recent Decisions if you are expecting follow-up from an operator on a recent rejection
Keep your In Progress count manageable. If you have opened tasks that you are not actively working on, they will sit in In Progress and may cause you to underestimate your actual pending workload.