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Getting Started — Verifier Portal

This guide covers activating your Traceable verifier account, completing your initial setup, and understanding the purpose and boundaries of the Verifier Portal.

Your Invitation Email​

Verifier accounts are created by invitation. An operator using Traceable — typically a battery manufacturer building Digital Product Passports — will add you as an approved verifier on their account and trigger an invitation to your professional email address.

The invitation email contains:

  • The name of the operator who has assigned you as a verifier
  • A brief description of the verification role on Traceable
  • An Activate Your Account button with a one-time activation link
  • The link expiry time (activation links are valid for 72 hours; if yours has expired, contact the operator to request a new invitation)

Check your spam folder if the email does not arrive within a few minutes. The sender is noreply@traceable.digital.

Account Activation and Setup​

Click the activation link in your email. The setup form asks for:

1. Your Name and Password​

Enter your full professional name and set a secure password (minimum 12 characters, including at least one uppercase letter, one number, and one special character).

2. Organisation or Affiliation​

Enter the name of your company, certification body, or the organisation under which you are providing verification services. This appears on your verifier profile and helps operators identify your professional context when they review your decisions on DPPs.

3. Confirm and Activate​

Click Activate Account. You are taken immediately to the Verifier Dashboard. Your account is active and ready to receive verification tasks.

What the Verifier Portal Is Designed For​

The Verifier Portal is a purpose-built workspace for reviewing and issuing decisions on DPP verification tasks assigned to you by operators.

Under EU Battery Regulation 2023/1542, certain DPP data claims — particularly carbon footprint, recycled content, and responsible sourcing declarations — require or benefit from third-party verification. Operators commission this verification from accredited, qualified verifiers. Traceable provides the workflow infrastructure: operators assign tasks to you, you review the claims and evidence, and you record your decision within the platform. Your decision is logged in the DPP's immutable audit trail.

The Verifier Portal is not a general-purpose document review tool. Every task in your queue has been explicitly assigned by an operator. You review only what you have been assigned.

Your Responsibilities as a Verifier​

Your role carries professional and in some cases regulatory weight. The following responsibilities apply to every task you handle:

Impartiality. You must assess each task on the merits of the documentation provided. Your decision must not be influenced by commercial relationships with the operator, pressure to approve, or assumptions about the supplier's reputation.

Accuracy. Your decisions are logged in the DPP and may be reviewed by regulators, auditors, and market surveillance authorities. An incorrect approval — approving a claim that is not substantiated by the documentation — creates compliance risk for both the operator and yourself.

Timeliness. Operators set due dates on verification tasks based on their DPP publication timelines. Meeting due dates is a professional obligation. If you are unable to complete a task by the assigned due date, contact the operator via the task's message thread as early as possible to discuss an extension.

Professional commentary. When you reject a task, your written comment is part of the permanent DPP audit trail. Comments must be specific, factual, and professional. See Approve or Reject for guidance on writing effective rejection comments.

What You Have Access To​

The Verifier Portal provides access to:

  • Your verification task queue (only tasks assigned to you)
  • Full detail of each assigned task, including product information, the specific claims flagged for verification, and all attached documents
  • A message thread for each task (for communication with the operator)
  • Your complete decision history
  • Your verifier profile

You do not have access to:

  • Tasks assigned to other verifiers
  • The full DPP draft beyond the fields included in your assigned task
  • Operator account settings, billing, or other operators' data
  • The supplier portal or operator portal

Your access is strictly scoped to the tasks and history relevant to your verifier account. This access model is intentional and supports the independence required for effective verification.

Next Steps​

Once your account is active:

  1. Complete your verifier profile — add your specialisations and accreditations so operators can confidently assign you to tasks within your area of expertise. See Profile.
  2. Review your dashboard — familiarise yourself with the queue metrics and pending task indicators. See Dashboard.
  3. Open your first task — if the operator has already assigned a task to you, it will be in your queue. See Review a Verification Task.