Profile
What Your Profile Contains and Who Sees It
Your supplier profile is your company's presence on Traceable. Any operator who has added you as a supplier can view your profile. It is the first thing an operator sees when they search for or review a supplier in their network.
A complete, accurate profile builds operator confidence and contributes to some supplier scoring metrics that operators use internally to prioritise and evaluate their supply base. Think of it as a professional capability statement — concise, factual, and kept current.
Profile Fields
| Field | Notes |
|---|---|
| Company legal name | Your registered legal entity name — the name that appears on official documents and contracts |
| Address | Your registered business address. Include full street address, city, postcode, and country |
| Website | Your company's website URL |
| Primary contact name | The name of the person operators should reach out to for supply chain and compliance queries. This does not need to be the same person as your Traceable account holder |
| Primary contact email | The email address for the primary contact. This is used by operators for direct communication outside of Traceable if needed |
| Industries served | The industry sectors you supply into (multi-select). For battery supply chain suppliers, select at minimum: Automotive, Energy Storage, Consumer Electronics, or whichever apply |
| Product categories supplied | The types of materials or components you supply (multi-select). For example: Cathode active materials, Anode active materials, Electrolytes, Separators, Cell housings, BMS components, Finished cells, Battery packs |
| Company description | A free-text description of your company, your specialisations, manufacturing capabilities, and supply chain position. Maximum 500 characters. Write in the third person (e.g., "Acme Lithium is a South Korean manufacturer of high-purity lithium carbonate for battery-grade applications...") |
How to Update Your Profile
- Navigate to Profile in the left sidebar
- Click Edit Profile
- Make your changes
- Click Save Changes
Changes are saved immediately and visible to operators right away. There is no review or approval step.
Profile Completeness
Traceable shows a profile completeness percentage based on how many fields have been filled in. The completeness indicator is visible to operators on your supplier card.
A higher completeness score:
- Increases operator confidence when evaluating you as a supplier
- Ensures you appear in relevant supplier searches (operators can filter by industry and product category)
- Contributes positively to supplier scoreboard metrics where applicable
A profile with only a company name and email is technically functional, but operators may be less confident engaging you for high-compliance data requests if your profile provides no context about your capabilities or scope.
What You Cannot Change From Your Profile
Login email address — your login email is set at account creation and tied to your authentication record. It cannot be changed from within the profile settings. If you need to update your login email address — for example, because you have changed your corporate email domain — contact Traceable support at support@traceable.digital.
Note that changing your login email requires identity verification. Allow up to 2 business days for the change to be processed.
Profile Visibility Rules
Your profile is visible only to operators who have an active supplier relationship with you on Traceable — that is, operators who have explicitly added you as a supplier on their account. Your profile is not publicly searchable outside of the platform.
If an operator removes you from their supplier network, they lose visibility of your profile and certificates. Your account and all your data remain intact — only the visibility to that specific operator is revoked.