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Authorised Representative onboarding

An authorised representative (AR) is an EU-established entity appointed in writing by a non-EU manufacturer to act on their behalf for regulatory compliance purposes. If you are an AR, you carry the manufacturer's EU compliance obligations — including the DPP requirement — for the products in your mandate.

This is a specific and legally significant role. Read this guide carefully.

Step 1 — Confirm your mandate​

Before creating an account, you need a written mandate from the manufacturer that explicitly authorises you to act on their behalf for EU Battery Regulation compliance. Traceable does not validate this document, but EU market surveillance authorities may request it. Keep it on file.

The mandate should specify:

  • The manufacturer's full legal name and address
  • Your legal name and address
  • The product categories or specific battery models covered
  • The scope of authorisation (placing on market, Declaration of Conformity, DPP)
  • Effective dates

Step 2 — Create your account​

  1. Go to app.traceable.digital and click Get started.
  2. Register with your EU business email address.
  3. On the company setup screen:
    • Enter your legal company name (as the AR entity, not the manufacturer's name)
    • Select Authorised Representative as your operator type
    • Enter your EU VAT number
  4. Click Save and continue.

Step 3 — Set up the DPP — AR-specific considerations​

When you create a product on behalf of a manufacturer:

Manufacturer information​

Fill in the non-EU manufacturer's details:

  • Manufacturer name and full address (outside the EU)
  • Country of manufacture
  • The manufacturer's product identifier and model number

Authorised Representative information​

Fill in your details as the AR:

  • AR name and EU address
  • AR contact for market surveillance
  • The specific mandate reference (your internal reference to the written mandate)

Declaration of Conformity​

The Declaration of Conformity must be signed in your name as the AR, even though the manufacturer produced the technical file. You are the signatory accountable to EU authorities.

Traceable's digital signature feature allows you to sign documents directly in the platform with a timestamped, auditable record.

Step 4 — Manage multiple manufacturers​

If you act as AR for multiple manufacturers:

  1. Each manufacturer is added as a Supplier in your Traceable account.
  2. Products are created per manufacturer — each product belongs to one manufacturer and one AR (your company).
  3. Use the product name and manufacturer combination to keep products organised.
  4. Data Requests can be sent to each manufacturer to pull their technical data into Traceable.

Step 5 — Ongoing obligations​

As an AR, your obligations continue after the DPP is published:

  • Keep the Declaration of Conformity for 10 years after the last battery was placed on the market
  • Update the DPP if product specifications change in ways that affect compliance
  • Respond to market surveillance requests — you are the EU contact for authorities
  • Withdraw products from the market if they are found to be non-compliant and coordinate with the manufacturer on corrective action

Traceable's audit trail and document management help you fulfil these ongoing requirements.

Step 6 — Publish and generate QR codes​

Follow Steps 8–9 from the Manufacturer guide.

The QR code must be present on the physical battery or its immediate packaging before the battery enters the EU market.

What's next?​