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Verifier onboarding

Verifiers review and validate DPP submissions on behalf of operators or as independent third parties. Your role is queue-based: tasks reach your queue automatically or an operator sends them to you, you review the submitted document and related DPP data, and you record your decision.

Step 1: Account activation​

A Traceable administrator creates your verifier account and emails you a link.

  1. Click the button in the email and choose Continue to set password.
  2. Set a password. It must be at least 8 characters and contain an uppercase letter, a lowercase letter, a number and a symbol.
  3. Sign in with your email and password, then enter the 6-digit code emailed to you.
  4. Open the Verifier Dashboard.

Operators then add you to their roster from Evidence > Verifiers. If you have not received an email, contact support@traceable.digital.

Step 2: Understand the Verifier Dashboard​

The dashboard shows four counters:

  • Pending Queue: open tasks created automatically when a product is submitted or a document is uploaded, which you can see through an operator whose roster you are on
  • Currently In Review: open tasks an operator sent to you. Opening a task does not change its status
  • Total Approved: your cumulative approved decision count
  • Total Rejected: your cumulative rejected decision count

Use this as a daily workload check. Navigate to the Verification Queue to act on any pending or in-review tasks.

Step 3: Open your first verification task​

  1. Click Verification Queue in the left sidebar.
  2. In the Actions column, click Review on the first pending task. Pending rows also have inline Approve and Reject buttons.

Each task shows the submitted document, the associated product and DPP data, all compliance documents for cross-reference, and traceability information, accessible via four tabs: Document, Product Data, All Docs, and Traceability.

Step 4: Review the documentation​

Work through each task systematically:

  1. Open the Document tab: review the document submitted for verification.
  2. Open the Product Data tab: check the DPP field values the operator has submitted for verification.
  3. Cross-reference the values claimed in the DPP against the supporting document.
  4. Check:
    • Does the document correspond to the correct model or product?
    • Are the document dates within their validity period?
    • Do the values in the document match the DPP fields?
    • Is there anything unusual about the document's format or values?

Step 5: Record your decision​

In the Decision card:

  1. Click Approve Document or Reject.
  2. In the dialog:
    • On approval: optionally add Notes, then click Confirm Approval
    • On rejection: enter the Rejection Reason (required), then click Confirm Rejection. The company sees this reason.

Your decision is:

  • Logged in the DPP's audit trail
  • Visible to the operator immediately
  • Timestamped with your identity. This creates an auditable verification record

Step 6: Update your profile​

  1. Click Auditor Profile in the left sidebar.
  2. Edit your Organization, Region and Job Title. Your email and Accreditation ID are shown read-only.
  3. Click Save Changes.

What's next?​

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